Grievance Cell

Get info on grievance redressal, procedures and about grievance committee. 

About

SIMAT provides a mechanism for students for redressal of their grievances with regard to their complaints on academic and non-academic matters, grievances related to assessment, victimization, attendance, charging of fees, conducting of examinations, harassment by colleague students or teachers, etc. Grievance Redressal Cell was set up at SIMAT strictly adhering to the guidelines provided by the AICTE Regulation Act 1987 (AICTE Notification F.No. 37-3/legal 2012 dated 25/05/2012 and Notification of APJ Abdul Kalam Technological University, Thiruvananthapuram and University Grants Commission regulations 2012 (The Gazette of India, March 23-29, 2013).

Objectives

  • To introduce a fair, impartial and consistent mechanism for redressal of various issues faced by the students/parents.
  • To develop a responsive and accountable attitude among all stakeholders, thereby maintaining a harmonious atmosphere in the campus.
  • To advise stakeholders to respect the right and dignity of one another, and not to behave in a vindictive manner towards any of them for any reason.
  • To ensure the grievances are resolved promptly, neutrally and in complete confidentially.
  • To uphold the dignity of the institution by promoting cordial student-teacher relationship

Mechanism

Whenever in any matter., a student wishes to seek redress of a grievance; the proper course for him/her is to address his Class Tutor or the concerned HoD (for departmental academic and administrative issues) or Warden (for hostel related matters) or Administrator (for Fee/ College Bus related issues) or whosoever is competent to deal with the matter. Students can submit grievances online through grievance@simat.ac.in. Students’ grievances will be redressed as earlier as possible based on the nature of the issue.

Grievance Redressal Committee & Grievance & Appeal Committee

SIMAT provides a mechanism to students for redressal of their grievances with regard to their complaints on academic and non-academic matters, grievances related to assessment, victimization, attendance, charging of fees, conducting of examinations, harassment by colleague students or teachers, etc. Grievance Redressal Cell was set up at SIMAT strictly adhering to the guidelines provided with the AICTE

Rule – As per All India Council for Technical Education (Establishment of Mechanism for Grievance Redressal) Regulations, 2012, F. No. 37-3/ Lega112012, dated 25.05.2012

Visit Grievence cell page

Convener

Mr. Praveen Kumar. K

HOD - ME Department
praveenkumar.k@simat.ac.in

Members

Mr. Praveen Kumar K, HoD – ME , Convener. Mb no: 8891441031
Mr. SarathSankar K S – Asst. Prof – ME, Member
Ms. Jayasree N Vettath – Asst. Prof – CSE, Member
Ms. Sreeja P – Asst. Prof – ECE, Member
Ms. Ganga P – Asst. Prof – EEE, Member
Ms. Sini M – Asst. Prof –AS&H, Member
Mr. Sreekanth E M – Asst. Prof – CE, Member
Ms.Anusha N –S7 CE, Member
Ms.Haritha H –S7 CSE, Member
Mr.Krishnadas .P – S5 ECE, Member
Ms.Vismaya K R-S5 EEE, Member
Mr.SandeepSoman –S5 ME, Member

Procedure for Redressal of Grievances

  1. An aggrieved student who has the Grievance or Grievances shall make an application first to the Class Tutor. The Class tutor, after verifying the facts will try to redress the grievance within a week of the receipt of the application of the student. If the student is not satisfied with the verdict or solution of the Class tutor, then the same should be placed before the HoD for redressal.
  2. If the student is not satisfied with the redressal offered by the HoD/Principal, and feel that his/her Grievance is not redressed, he/she can submit an appeal to the Students Grievance redressal committee with the relevant details, through the Class tutor of his/her department.
  3. Students can also submit their grievance through an online portal grievance@simat.ac.in
  4. The Student Grievance Redressal Committee would consider the appeal of the student and make appropriate recommendations to the Principal. within a reasonable time, preferably within 15 days. On approval by the Principal, the final decision would be communicated to the student through the Administrator of the Institute.
  5. The Student Grievance Redressal Committee, if needed, may recommend to the Vice-Chancellor, necessary corrective action as it may deem fit, to ensure avoidance of recurrence of similar grievance.
  6. While dealing with the complaint, the committee at all levels would observe the law of natural justice and hear the complainant and concerned officials.
  7. The decision of Principal, SIMAT, shall be final and binding on all students’ grievances related matters.


Download Circular

AICTE regulations

 UGC regulations 

 KTU – Grievance and Redressal Cell

E-mail id:redress@ktu.edu.in 

Phone No.0471-2785608

 

Submit your Grievance Request